Click to Buy’s Q3 2024 Release: Abandoned Cart & More!!

The Click to Buy Services Q3 release is FULL of enhancements to help sell home services faster and more easily than ever before. Check out the latest updates!

Abandoned Cart Functionality

No Prospect Left Behind!

The moment many of you have been waiting for is finally here—abandoned cart functionality has arrived within Click to Buy! Home services businesses can now monitor when users leave the CtB system before purchasing and then decide how to use that information to help improve sales & conversions. CtB clients are given homeowners’ contact info, addresses, and service interests for sales team follow-up and marketing nudges. Here are some of the awesome features!

Expanded Orders Views in the CtB Admin

The Orders section of the CtB Admin has been expanded with new views to see & manage:

• Recent Orders – View the most recent estimates & purchases
• View Estimates – View all free estimate requests in one view.
• View Purchases – View all purchases in one view.
• View Processed Orders – View all purchases and estimates set to “processed” by your team.
• View Pending Orders – Want to view CtB users actively considering your service in real-time? Look no further!
• View Abandonments – View all cart abandonments and user details

Supercharged Zapier Automation

• Populate a Spreadsheet
  Use CtB’s Zapier connector to export all cart abandonments to an automatically updated Google Spreadsheet. This will help give your team insights into where pricing and services might need some refinement and also serve as a dashboard for your sales teams.
• Send an Email to Your Sales Team
  Use CtB’s Zapier connector to notify your sales team by email whenever a cart is abandoned. This gives them the first crack at salvaging a hot lead.

Optional Marketing Opt-In

With the addition of the abandoned cart functionality and prospect information capture, it is good practice (and required) to notify the homeowner that the information you collect may be used to contact/market to them. CtB now has a place to add custom content for any marketing opt-in language.

 

New Pricing Option Enhancements

Charge Initial Payment Today & Show Ongoing Payment

Instead of bundling a one-time setup with the first month’s cost into what is due today, Click to Buy can now break those prices apart. This new option for initial payment allows home service companies to charge a flat rate for the initial treatment today and then show/charge a separate monthly cost for future treatments. The initial treatment price can be the same for all customers OR be a variable price based on the sqft of the home or yard.

Pricing Option Header Images

CtB now allows unique image headers for different pricing options to help users quickly differentiate pricing options and make a decision faster. When customers navigate from your website to CtB, the branding and visual cues of different service bundles can be carried forward. Whether showcasing your Essential, Premium, and Platinum service offerings or straight-forward one-time and recurring services, the Pricing Option header images can include photos or any unique branding from your website to help tie website marketing content into your CtB experience.

Ready to get into the action & start selling your home service online fast?

We’re happy to help. Selling home services doesn’t have to be hard or scary. Our team is here to help guide you on your journey. Request a free demo today, and we’ll show you how CtB would look & work for your company, answer any questions, and help you see if Click to Buy might be a good fit.

You’re just one step away from letting your customers Click to Buy Services!